How to Generate Certificate Signing Request (CSR) in Citrix Access Gateway 4.5


This document provides CSR generation instructions using Citrix Access Gateway 4.x. If you are not able to perform the steps on your server, RapidSSL recommends to contact the server vendor or the organization, which supports Citrix Access Gateway.

NOTE: To generate a CSR, you will need to create a key pair for your server. These two items are a digital certificate key pair and cannot be separated. If you lose your public/private key file or your password and generate a new one, your SSL Certificate will no longer match. 

To generate a Certificate Signing Request (CSR) for Citrix Access Gateway 4.x, perform the following steps:

1.    In the Administration Tool, Click on the Access Gateway Cluster tab

2.    In the Certificate Signing Request tab, enter all the required fields as requested

Common Name: The Common Name is the Host + Domain Name. It looks like "" or ""

Organization/Company: If the company or department has an &, @, or any other symbol using the shift key in its name, the symbol must be spelled out or omitted, in order to enroll. 

Example: XY & Z Corporation would be XYZ Corporation or XY and Z Corporation

Organizational Unit: The Organizational Unit (OU) field is the name of the department or organization unit making the request

Locality or City: The Locality field is the city or town name, for example: Berkeley. Do not abbreviate. For example: Saint Louis, not St. Louis

State or Province: Spell out the state completely, do not abbreviate the state or province name. For example: California

Country Name: Use the two-letter code without punctuation for country, for example: US or CA.

The Key length must be at least 2048 bits

3.    Enter a password for your private key and keep it save as you need this password to install your SSL certificate once it's issued from RapidSSL

4.    Click on Generate Request to create a CSR file and save it on your computer

5.    Verify the CSR

6.    Proceed with Enrolment and paste the CSR in the enrolment form when required

Citrix Access Gateway

           For more information, refer to the Access Gateway Administrator's Guide 4.5 CTX109586




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